I was excited to receive this item considering my Breville express grinder was challenging with light roast.
This item came with a torn instruction manual.
Made strange noises right out of the box.
While grinding, especially with beans would make strange noises. Totally was out of alignment (marker test) & currently with 4 shims to get burrs ‘somewhat’ closer. Not sure if this unit was open box or just poor manufacturing?
Hi Scott,
Please open a ticket and we'll happily resolve any issues. Sorry for the experience thusfar.
I've only owned this for 3 months, but it keeps clogging, and is very difficult to clear out. Also, ever since it started clogging, it doesn't do as good a job - I feel this was an absolute waste of money
Great product and experience.
Love the DF64 Gen2. I also have the DF54 which is also very nice.
I received my DF64 grinder and it’s a beast. It’s design and power is impressive.
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Let customers speak for us
from 1042 reviewsFirst off, let me start by saying Espresso Outlet's customer service is top notch! My first order arrived, and the grinder stopped working on day 5. I contacted EO and they immediately arranged for me to return it (still had the box) and then shipped me out a new grinder as soon as they got confirmation of it being shipped. A+ Got the new grinder and it's been smooth sailing since. Also, I think the first grinder I received must have been the last from a slightly older lot, because the new one had some very slight differences, like the chute you feed beans into was detachable on the first one, but not on the second.
But on to the grinder review. I upgraded from a Baratza Sette 270wi, and let me just say, there is no comparison. I have the stock espresso burrs on the DF83V, but man are they great. Maybe someday I'll look at fiddling with burrs, but for now I'm really enjoying these. There is so much more nuance to the coffee flavor, it's like I'm discovering great home espresso all over again. This thing is a beast, too. Heavy, feels rock solid, and QUIET. My husband doesn't share my love of coffee. He has always complained about the noise my grinders make in the morning. Two days after using this one, he tells me "I like your new grinder." Me: "You do? Why?" Him: "It's quiet. I can sleep through it in the morning." So take that for what you will.
I also had the chance to use a CF64V prior to this one (a friend's), and while that one also had great clarity and nuance of flavor, clean up with the DF83V is world's easier. I would absolutely recommend this grinder. I think it very likely compares favorably with much more expensive grinders in its grinder class.

Quick knowledgable responses. Looking forward to buying my first machine from them.
this is my 4th coffee from Old Salt Coffee roasters… all four are exceptional… bean selection pairings and roasted just as to what has brought out the best and balanced flavors of each…Old Salt’s Haze Gray, Green Eyes,Silent Service and Brown Shoe each are definitely worth trying… each have their own very unique flavor profiles and are “just right”

This particular roast is spot-on… truly a medium roast that accentuates the balanced flavor in my experimenting this morning with two each of pour-overs and French press in my ESPRO

Whoever designed the packing for this item should get a Nobel Prize. It is packed in a faux-pallet made of cardboard. Incredible. Just day two of ownership so there's some honeymoon effect. But first impressions - bulletproof build. I was a little worried about the strength of the knob but it feels like quality stereo equipment, should easily last a decade. The machine actually performs like the reviews mention.

Friends have much more expensive espresso machines, so far this machine (Turin Legato) has matched or exceeded theirs!
Amazing Customer service! I love how quickly they responded to my questions and love the new coffee grinder TURIN SK40.
Joe over at Espresso Outlet is the man!helped me out emailed back and forth with me a ton and helped me get all the items I needed!would highly recommend!!!