Coming soon! For now you can look for parts on our Turin Grinders website below, or email sales@espressooutlet.com for part inquiries
Coming soon! For now you can look for parts on our Turin Grinders website below, or email sales@espressooutlet.com for part inquiries
Received my Wendougee Data S machine last week. The machine arrived on time precisely and carefully packed in a well constructed pallet-ready wooden crate. Inside, the machine was bolted to the bottom of the crate with two heavy duty bolts to prevent movement, and was surrounded by custom-molded thick polymer pads for further protection. No missing parts. No scratches, dents or imperfections. Setup was fast and easy with provided quick-start instructions. App downloaded without problems and connected to machine and iPad seamlessly. Boilers heat up quickly. Steam power is next level. Gear pump is awesome. With the sole exception of the large black plastic trip tray, everything on this machine shouts commercial grade components and quality. In just a few days I am pulling better, more consistent, fuller body, sweeter, more interesting, and more nuanced shots with this machine than any of the others I have owned and used previously. Internet connectivity and access to the Wendougee user community’s espresso profiles and recipes is a big bonus. Real time feedback provided by pressure and flow curves is another big bonus. The ability to make your own profiles easily is another. The obvious careful and detailed construction, engineering and design, high quality mostly Italian internal components, and seamless smooth operation of this machine are a testament to Wendougee’s vision and commitment to build a really good future-ready espresso, and actually deliver on the promise. Time will tell if the promise will be fulfilled over the long haul, but right now I don’t have any reason to believe it won’t. Kudos and thanks go to Wendougee for providing such a fine machine at this price point. For now my opinion is that you could spend two or three times more on a different machine with a bigger name and you probably would not get any better results (or even inferior results). This machine is a market disruptor and not a copy of anything else. It’s original, and it’s one fine machine that makes really good espresso.
Espresso Outlet has become my go to for all coffee equipment. Their Turin brand of grinders and espresso machines have quickly become one of the best values in espresso. If they carry something I want, it's guaranteed to be competitively priced and the customer service is better than any company I've personally experienced. Could not be happier.
"First, the social community around the 'Data' is amazing. When I first bought the machine, I had a few questions. The email response and direct one-on-one phone call customer service were A+. The team here goes above and beyond. I recommend downloading their 9-bar flat or 6-9 bar recipe from the EBar app. Take your time and follow their YouTube video
I’ve been a long time customer and will continue to be one! Espresso Outlet never disappoints when it comes to new and innovative products. Everything from their customer service to their products and prices are top notch. I highly recommend espresso outlet for all your coffee needs.
Great products. Excellent service. First option when purchasing my coffee related products.
LOVE LOVE LOVE Great quality. Easy functionality. China upping its game son!
Very good grinder. Impeccable quality for its price range. Many customization options available.
Grinds are consistent and make delicious espresso when paired with my Cafelat Robot espresso maker. I was worried about the noise from some of the online video reviews. But I find it is actually pretty quiet. I did place it on the two stacked mouse pads that my previous grinder was on, so maybe this is helping.
The other issue these grinders were accused of is being messy-- with fines going all over the place. I don't find that to be true at all. They have really solved that problem with the Gen 2 upgrades. It is also nice to know I can upgrade the burrs in several years if I decide to.
I am super happy with the quality of this grinder and the coffee I can make with it.
Easy to use, makes a great espresso on the go!
Great featured machine, which allows the coffee nerd within me experiment to find the perfect shot. I was suprised to find that it also can approximate a poured over brew with the proper curve profile. The app for the machine is also well done. The community contacts found there allow me to draw on others expertise.
I wanted to take the time to use the roaster at least a dozen times before giving my review.
I enjoy using the Dual System and find myself using the Kaleido tablet more than Artisan. Both are good platforms and I like having the option to choose.
I have produced delicious coffee that my customers and family enjoy!
Setting up the roaster was easy! I did three season roasts before doing any production.
Cleaning the roaster after 4-6 roast is quick and easy.
There are a lot of roasters on the market and I took my time looking over several brands. I kept coming back to the M10.
It took me a few roasts to understand how the roaster responds to the changes I made during roasts. Easy to use!
By the way customer service is great!
Great grinder. Easy to dial in. I’ve had it a few weeks now so maybe 30 or 40 uses and zero issues. Love it.
Works great with my aeropress
Complaints would be that there are no indications regarding how fine your grind is. You have to count backwards and hopefully remember the number for the future. Also at times not all the beans go all the way through. You have to shake it a bit to make sure nothing is left behind.
Received my Wendougee Data S machine last week. The machine arrived on time precisely and carefully packed in a well constructed pallet-ready wooden crate. Inside, the machine was bolted to the bottom of the crate with two heavy duty bolts to prevent movement, and was surrounded by custom-molded thick polymer pads for further protection. No missing parts. No scratches, dents or imperfections. Setup was fast and easy with provided quick-start instructions. App downloaded without problems and connected to machine and iPad seamlessly. Boilers heat up quickly. Steam power is next level. Gear pump is awesome. With the sole exception of the large black plastic trip tray, everything on this machine shouts commercial grade components and quality. In just a few days I am pulling better, more consistent, fuller body, sweeter, more interesting, and more nuanced shots with this machine than any of the others I have owned and used previously. Internet connectivity and access to the Wendougee user community’s espresso profiles and recipes is a big bonus. Real time feedback provided by pressure and flow curves is another big bonus. The ability to make your own profiles easily is another. The obvious careful and detailed construction, engineering and design, high quality mostly Italian internal components, and seamless smooth operation of this machine are a testament to Wendougee’s vision and commitment to build a really good future-ready espresso, and actually deliver on the promise. Time will tell if the promise will be fulfilled over the long haul, but right now I don’t have any reason to believe it won’t. Kudos and thanks go to Wendougee for providing such a fine machine at this price point. For now my opinion is that you could spend two or three times more on a different machine with a bigger name and you probably would not get any better results (or even inferior results). This machine is a market disruptor and not a copy of anything else. It’s original, and it’s one fine machine that makes really good espresso.
"First, the social community around the 'Data' is amazing. When I first bought the machine, I had a few questions. The email response and direct one-on-one phone call customer service were A+. The team here goes above and beyond. I recommend downloading their 9-bar flat or 6-9 bar recipe from the EBar app. Take your time and follow their YouTube video
I was excited to receive this item considering my Breville express grinder was challenging with light roast.
This item came with a torn instruction manual.
Made strange noises right out of the box.
While grinding, especially with beans would make strange noises. Totally was out of alignment (marker test) & currently with 4 shims to get burrs ‘somewhat’ closer. Not sure if this unit was open box or just poor manufacturing?
Hi Scott,
Please open a ticket and we'll happily resolve any issues. Sorry for the experience thusfar.
Loved it at first, but after a couple weeks have found it to be very high maintenance.... clogs easily, requires careful cleaning and attention. lots of static cling, despite spritzing beans with water prior to grinding. jury is still out, maybe it has a high learning curve, maybe it's me? definitely not plug it in and forget about it.
Hi Ed,
Some beans are definitely more challenging. There is a declumper mod that we have found to be really helpful. Here is the video: https://youtu.be/Pu1od9EaPnY?si=GfBOdt5O4TI4K-xN