Great machine. Came with a broken handle form shipping. Espresso outlet had a new handle out to be in two days. Machine is everything I hoped it would be
I had originally left one star review because I was having difficulty getting a hold of Customer support. There seem to be an issue with their email. Once I left the review, customer service reached out immediately and made it right.
The kettle appears to be a good quality. It was just too small for what we needed.
Really like the compact size and Bluetooth connectivity of the bookoo. It has the ability to connect to my wendougee data S espresso machine and dispense a preset weight in grams of liquid. It also connects thru an app for firmware updates, control settings (like turn off the sounds) and monitor/record extractions. It looks and feels very well built. Very happy with my purchase.
I have a gen 1 DF64b from 2020. It started getting inconsistent. Joe from Espresso Outlet suggested new springs. It did the trick. Excellent service and shipping times!