Privacy policy

Espresso Outlet LLC Privacy Policy

Last updated: [9/9/2026]

This Privacy Policy outlines how Espresso Outlet LLC ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, utilize our services, or make a purchase from espressooutlet.net ("the Site") or otherwise engage with us (collectively, the "Services"). "You" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or any individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy to understand our information practices and the rights and choices available to you. Where applicable law requires consent for a particular use of information, that use is subject to the required consent; visiting the website alone does not replace it.

Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on the Site, and we will amend the "Last updated" date accordingly.

How We Collect and Use Your Personal Information

We collect personal information about you from various sources to provide the Services. The collection and use of this information depend on your interactions with us.

Beyond the specifics outlined below, we may use the information we collect to communicate with you, comply with legal obligations, enforce service terms, and protect our and our users' rights.

What Personal Information We Collect

The types of personal information we collect depend on your interaction with our Site and Services. "Personal information" refers to data that identifies or can be linked to you. Below are the categories and types of personal information we collect:

Information Collected Directly from You

Includes:

  • Basic contact details: name, address, phone number, email.
  • Order information: name, billing and shipping address, payment confirmation, email, phone number.
  • Account details: username, password, security questions.
  • Shopping details: items viewed, carted, or wishlisted.
  • Customer support information provided during communications with us.

Some Services features require you to provide certain personal information. Choosing not to provide this information may limit your ability to use these features.

Information Collected Through Cookies

We collect Usage Data automatically about your interaction with the Services using cookies, pixels, and similar technologies. This includes device and browser information, network connection data, IP addresses, and interactions with the Site.

Information from Third Parties

We may receive information about you from third parties, including vendors and service providers, such as:

  • Site and Services support companies, including Shopify.
  • Payment processors for order fulfillment and contractual obligations.
  • Online tracking technologies for analytics and personalized advertising.

Information from third parties will be handled according to this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their policies and practices.

Use of Your Personal Information

Uses include:

  • Providing products and services, processing payments, fulfilling orders, and managing your account.
  • Marketing and advertising efforts, including email, text, and postal communications, and tailored advertising on our Site and others.
  • Security and fraud prevention activities.
  • Communication with you for customer support and service improvement.

Cookies

We use Cookies for various purposes, including site and service optimization, analytics, and tailored advertising. For details on the Cookies we use, visit Shopify's cookie policy. You can manage Cookie preferences through your browser settings, though blocking Cookies may affect your user experience.

Disclosure of Personal Information

We may disclose your personal information to third parties in specific circumstances, including to vendors, business and marketing partners, affiliates, during business transactions, or to comply with legal obligations.

We have disclosed personal information as outlined above for various purposes in the past 12 months.

Your Rights and Choices

Depending on your location, you may have rights concerning your personal information, including access, deletion, correction, portability, and the management of consent and communication preferences.

Support Requests and Uploaded Files

When you contact Espresso Outlet LLC for support, we collect the information you provide, such as your name, contact details, order number, product information, issue description, and any photos, videos, or other files you submit. Our support form may also record the referring website or page and general location information associated with the submission.

We use this information to respond to inquiries, assess product issues, process return or cancellation requests, and arrange warranty service. Support information may be shared with the relevant manufacturer or service provider when needed to assess an issue or arrange service. Please do not submit passwords or full payment-card details through a support form.

Orders Fulfilled by Partners

For orders fulfilled by a partner, including roasted and green coffee, we share the order, contact, and delivery information needed by that fulfillment or roaster partner to process and deliver the order.

Privacy Questions and Requests

For questions about our privacy practices or to exercise applicable privacy rights, contact sales@espressooutlet.com or write to Espresso Outlet LLC, 12600 Hadley Road, Gregory, MI 48137, United States. Our website is espressooutlet.com.