What is My Preorder Shipment Status?
This page explains preorder status for Espresso Outlet, Turin, Wendougee, and Kaleido orders.
Estimates updated October 9, 2026. The information below includes our latest shipment updates and preorder arrival estimates.
All preorder estimates below refer to when the shipment is expected to arrive at our warehouse so we can begin processing orders. Warehouse arrival is not the date your order ships or arrives at your address. Unloading, receiving and order processing follow warehouse arrival; carrier transit begins after pickup. Estimates may change.
Current Preorder Estimates
| Product | Applicable options or batch | Warehouse arrival estimate / current status |
|---|---|---|
| Kaleido M2 Lite — Batch 3 | Black / 120V. Orders placed on or after September 15, 2026. | Early November 2026. Milestone: Arrival at our warehouse so we can begin processing orders. |
| Kaleido M10 — Version 2 Sealed | Black preorder option on the linked listing. | Mid-November 2026. Milestone: Arrival at our warehouse so we can begin processing orders. |
| Turin Axis Lever Espresso Machine | Black preorder option. | Late November through mid-December 2026. Milestone: Arrival at our warehouse so we can begin processing orders. |
| Turin Gallatin R HX Espresso Machine | Stainless Steel (Silver), Black and White options labeled PREORDER; 120V US model. High demand with a limited incoming shipment of 50 units per color. | Mid-December 2026 to mid-January 2027, estimated and subject to production, freight and customs delays. Milestone: Arrival at our warehouse. Orders ship after receipt and processing. |
| Turin DF64V Gen 3 | Black and Silver preorder options. Dark Grey sold-out non-preorder option is not included. | End December 2026 to mid-January 2027 at earliest, subject to production, freight and customs delays. Milestone: Arrival at our warehouse so we can begin processing orders. |
| Turin DF54 v4.1 — New Preorder Batch | Black and White options labeled Preorder (End Dec to Mid Jan), with Stainless Steel Espresso burrs. | End December 2026 to mid-January 2027 at earliest, subject to production, freight and customs delays. Milestone: Arrival at our warehouse. Orders ship after receipt and processing. |
| Turin DF64 Gen 2.7 — New Preorder Batch | Black and White Stainless Steel Espresso options, plus Black Red Titanium and Black Stainless Steel Brew, labeled Preorder (End Dec to Mid Jan). | End December 2026 to mid-January 2027 at earliest, subject to production, freight and customs delays. Milestone: Arrival at our warehouse. Orders ship after receipt and processing. |
| Turin CK74 74mm Commercial Espresso Grinder | Black and White preorder options; 110V US model with Steel Espresso burrs. | End December 2026 to mid-January 2027 at earliest, subject to production, freight and customs delays. Milestone: Arrival at our warehouse. Orders ship after receipt and processing. |
| Turin CK74W 74mm Grind-by-Weight Espresso Grinder | Black and White preorder options; 110V US model with Steel Espresso burrs. | End December 2026 to mid-January 2027 at earliest, subject to production, freight and customs delays. Milestone: Arrival at our warehouse. Orders ship after receipt and processing. |
These windows apply only to the preorder options or batches shown. Options marked in stock have separate availability. A sold-out option does not establish whether an earlier preorder has shipped. Confirmed shipment updates are stated explicitly in the table. An order-specific update may identify a different batch or variant; check your order confirmation and any updates sent for your order.
If your order information conflicts with this page, your product is not listed, or your estimate has passed, submit a support ticket with your order number, product, color and selected variant.
Where to Find Your Shipping Estimate
Review the preorder notice for your exact product, model, color, and variant before placing an order. A current product-page estimate may apply to a different batch from an earlier order. Check your order confirmation and any updates sent for your order. If the information conflicts or a date has passed, contact us with your order number.
Preorder dates are estimates based on expected inventory arrival and processing. Inbound freight, customs, and carrier schedules can change those estimates. Warehouse arrival, shipment from our warehouse, and delivery to you are different events.
What Does “Label Created” Mean?
We may prepare shipping labels in batches as inventory is processed. A tracking number does not by itself mean the carrier has the package. During a large preorder shipment, packages may leave over 1–2 days, and scans may appear after pickup at the carrier’s sorting facility. See our Shipping Policy for processing and transit details.
When Will I Be Charged?
Preorders are charged when the order is placed. Review the preorder estimate and product details before completing checkout.
What If the Shipping Estimate Changes?
If we cannot ship within the promised time, applicable U.S. law may require a delay notice, your consent to the delay, or cancellation and a prompt full refund. A changed website estimate alone does not establish your consent to a delay. Where a full refund is required for a delayed or unshipped order, no cancellation or processing fee applies.
Can I Cancel or Change My Address?
Submit a support ticket as soon as possible with your order number and the change you need. We will check fulfillment status and confirm whether the request can be completed. Once an order ships, cancellation or rerouting may be unavailable. Customer-requested cancellations are subject to our Returns, Cancellations, and Refund Policy, including the delayed-order exception above.
What Should I Include in a Status Request?
Include your order number, product and variant, the estimate provided when you ordered, and any tracking number. This helps us identify the relevant order and batch. You can also contact us if a preorder notice was unclear when you placed the order.
