I purchased a Turin R Gallatin, and from the very beginning, the experience was outstanding. Unfortunately, UPS damaged my machine during shipping. I want to be very clear that this was not Espresso Outlet’s fault in any way. Shipping damage can happen, and what truly matters is how a company responds when it does.
Joe and Barrett went far beyond anything I expected. Instead of making me jump through hoops or wait around, they immediately took ownership of helping me. Joe personally drove my replacement machine to the UPS terminal in less than 24 hours to get it moving as quickly as possible, and Espresso Outlet even paid to expedite the shipment at their own expense. That level of customer service is almost unheard of today.
As for the Turin R Gallatin, I couldn’t be happier. The build quality is exceptional, and it feels like a machine that belongs in a commercial café while still fitting beautifully into a home coffee bar. The rotary pump is whisper quiet, the E61 group head provides excellent temperature stability, the PID temperature control gives precise brewing control, and the flow control opens the door to experimenting with different coffees and extraction styles. The machine consistently produces rich, syrupy shots with beautiful caramel-colored crema and outstanding flavor. It truly punches way above its price point and delivers features and performance that you’d expect from machines costing considerably more.
If you’re looking for a company that stands behind what they sell, responds when things don’t go as planned, and genuinely cares about their customers, buy from Espresso Outlet with confidence. The Turin R Gallatin is an outstanding machine, and Espresso Outlet has earned my business for years to come.
Thank you, Joe, Barrett, and the entire Espresso Outlet team. You’ve earned a customer for life
I’m loving my new machine. Only thing is it takes very long to warm up compared to my last one.
Ordered the Gallian R espresso machine on Sunday and recieved it on Tuesday. Very easy set up and the first cup of espresso in about 35 minutes. Wow! What a nice machine, great espresso and machine worked flausley. Great job guys, keep up the good work.
Great machine with stylish looks. Gives you total control of dialing in your coffee. Looks great on the counter and makes the perfect cup. Excellent for home use and could also stand its ground in light commercial environment. Would love it even more if it had a double boiler.
I’m honestly beyond belief — this is one of the best pieces of gear I’ve ever received. I’ve dreamed of owning a machine like this for years, and it was worth every ounce of the wait.
What makes it stand out? It’s a professional-grade system that somehow hits an incredible budget point without compromising on features. The E61 group head is a timeless classic, and the heat-up time is shockingly fast — especially for a boiler setup.
You’ve got flow control, PID control, and the ability to pull espresso and steam milk simultaneously. It checks every box I’ve been chasing. The build quality is phenomenal, and the pump is whisper-quiet — seriously impressive.
I own a lot of gear, and this machine still managed to blow past my expectations. That says a lot.
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Let customers speak for us
from 1281 reviewsI bought both the Lita and the Milo. I had some concerns about grind retention after watching a few online reviews, but after using the Milo, I haven’t experienced any issues with this.
I really love being able to adjust the burr gap predictably and reliably digitally. It makes dialing in my beans much easier, and once I get a particular bean dialed in, I can save a profile for it and quickly return to those settings later.
Great build quality and just the right amount of adjustability for pressure/flow profiling. I like being able to bind a basic profile to the grouphead button so others in my house can use it without needing to know anything about the advanced menus.
Excellent shipping and the product was just as described. It took my espresso to the next level!
I started working with Barret on a problem I was having on my son's M6 that we bought from someone else not knowing Expresso Outlet was the sole US Distributor. Barret got him back up and running so I bought a M10 for myself through Expresso Outlet. The unit showed up well boxed and padded. Came with alot of extras. Wired it up and it runs flawlessly. Many Thanks again to Barret for all the email responses we had over the last few months.
Great roaster, still getting the hang of it. Bew into roaster but was able to make some good coffee. Really excited on continuing to learn how to use it more!
Had my grinder for almost 3 years and the button stopped working. Sent in an inquiry. No question asked and received a new button in a week.
Great roaster, it helped me step up my batch incredibly. Still fast, able to pump out 1lb easily. Learning curve as to be expected but I would suggest this brand to others.
Fantastic roaster. Upgraded from a m1 also have a 3e hot air roaster. Learning curve is steep but will worth jt if you stick wirh it
Worked great, fixed my problem and they shipped it out quickly at no cost. Much appreciated when a company doesn't leave their customers hanging. Much appreciated!
Joe and Barrett are amazing at customer service. It is what gives me the confidence to buy their products.
Great customer service! Joe was very patient and helpful when I had challenges with my setup. Satisfied customer. Thank you!
Received what I ordered when and as expected.
I love the DF64. Vast improvement over my burr grinder. Almost 0 retention. Some reviews noted it is loud. Perhaps, but I find it less annoying than my burr grinder. It is also much faster. I would recommend to others thinking about a disk grinder.