I have only had the machine for about 3 weeks now, but I am loving it. I am upgrading from a Bambino so that is all I can compare it to. The build quality seems extremely good. Everything feels very solid. The controls are easy to use and work smoothly. This machine is complete overkill for my needs, but it really is a joy to use if you like the "mechanical" process of making espresso. My biggest hesitation with the machine is parts support in the future, but I will deal with when it arises. If espresso outlet can offer parts support well into the future I can so so reason to spend more money for the Italian made brands.