Note about water hardness
Using hard water will ruin your espresso machine. Soft water no higher than 50ppm is required to keep your espresso machine running for the long term. Using hard water will void the warranty.
So, I was hesitant to order an Open Box item, but ended up taking a chance given the savings, and I am glad I did. While I have only had the SK40 a few weeks, I am pleased with its performance. I like the stepless design, making it easy to tweak the grind ever so slightly. The only caution I have is one that has been called out in numerous reviews - don't plan to use this as your only grinder if you bounce between espresso and another brewing method. This is a great espresso grinder for darker roasts. If you are a fan of darker roast beans, look no further. This does that exceptionally well.
I love it. Not too loud.
Exactly as expected. Seamless experience. Works perfectly.
It's a solid grinder. Works well with decent retention. Only dislike is the vibration moves the magnetic cup under the spout, but not too bad.
Got an open box SK40 and it works great! No issue with the unit itself, but the screw you twist to adjust the grind size is quite a pain to use. takes forever and is not comfortable on the fingers, but if you don't move it often then its not an issue!
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Testimonials
★★★★★Beverly BGreat Service! It has been a few months since I purchased my machine, but I absolutely love it. Initially I had some issues with damage from shipping, but Joe took care of it immediately so there were no problems. He also stayed on the phone with me for a long time the day I received my machine so I could get everything working properly. I highly recommend!
★★★★★Michael PrzeslawskiEspresso Outlet was friendly and had a very good price. I did not expect delivery before Christmas, however the Alexia arrived on Christmas eve.This is a high quality machine. I emailed a couple of questions to the owners, and my questions were answered within a few hours.They seem like nice people, with good service and high quality espresso machines.
★★★★★Maggie SayerJoe’s patience and knowledge made the decision making process for my first espresso maker so much easier. He’s quick to respond and super helpful. Pricing is competitive and shipping is quick. I won’t buy from anywhere else. Up next, the grinder!
★★★★★Jonathan BWe bought a Mini Vivaldi from them a little over a year ago and its still running professionally like a champ in our little cafe. They had the lowest price and it arrived quickly in perfect condition. And shipping was FREE!
★★★★★Craftsman CEspresso Outlet and Joe are absolutely fantastic. The service and value they provide will exceed your expectations. I am glad to have come across this family operated business that is honest and completely dependable.
★★★★★Mombo KombuchaThey were patient and helpful on the phone and order delivered promptly. I love the grinder and it was a good price. Would definitely do business again.
★★★★★Catelin MagelExcellent service, efficient and very helpful in choosing the right machine, as well as the right grinder for my needs. Joe was there every step of the way, and I know I can contact them with any questions after the purchase as well! Excellence at it's best!
★★★★★Keith CJoe was super patient and helpful when I finally decided to make a purchase. He took the time to work within my budget and recommend a machine that I'm thrilled with.
★★★★★Alan DGreat customer service! Joe worked with me from purchasing a grinder to ultimately returning and changing to a different grinder. It’s a tough decision buying without seeing or using and the fact that a business is willing to work with their customers goes a long way with me. I would definitely recommend Joe and EspressoOutlet.
Let customers speak for us
from 1273 reviewsWorked great, fixed my problem and they shipped it out quickly at no cost. Much appreciated when a company doesn't leave their customers hanging. Much appreciated!
Joe and Barrett are amazing at customer service. It is what gives me the confidence to buy their products.
Great customer service! Joe was very patient and helpful when I had challenges with my setup. Satisfied customer. Thank you!
Received what I ordered when and as expected.
I love the DF64. Vast improvement over my burr grinder. Almost 0 retention. Some reviews noted it is loud. Perhaps, but I find it less annoying than my burr grinder. It is also much faster. I would recommend to others thinking about a disk grinder.
Amazing product
This machine is built well, performs its function with ease and the static problem is a bit overstated in reviews it's really not that significant for me with light beans.
Amazing grinder. Great value!
Fantastic customer service was emailing on a Sunday . Super fast shipping . Support has been excellent
So far, I very much like the grinder. It is solidly built, quiet and grinds much more evenly than the conical grinder I was used to. As a company, you could communicate a bit more often about the status of the order.
Love the grinder. Works as expected and looks great. I received the grinder within the estimated timeline.
Hello,
I have had my C83 for about 4 weeks. I ran about 1/2 kilo of grinder seasoning beans in 50 gm runs then put it to work for my espresso. The grinder is fast and quiet It grinds 20 grams of coffee in about 18 seconds. The grinds are fluffy with no clumps. There is maybe 0.1 to 0.2 grams of retention. I have used 9 to15 on the dial but am not in the 11 to 13 range with my Sworks basket so my shots run 15 to 20 seconds with a restricted flow for the 1st 3 to 5 seconds. The results have been very consistent and more like a flat burr grinder than my old Niche. The workflow is good and I have ground into the dosing cup, a blind shaker and directly into the portafilter with a funnel. This is a very clean grinder with very little chafe or ground coffee around the surface. There can be some coffee adhering to the unit’s down spout but that is cleaned off easily. The only downside I have for the workflow is the forks and spout do not accommodate all blind shakers or portafilter funnels. I am very happy with the grinder; it is solid and well made. It does espresso very well and can do a good pour over as well. I highly recommend it and think it is a solid unit and very well priced.
I am in love with this grinder. I ordered it because my 15-year-old MACAP I thought was broken, but I fixed it easily, so didn’t need the Eureka Mignon Libra. But the design, size, reduced noise level, and the weighing function have allowed me to dial in so precisely, and with so little effort, that I kept the Eureka. It was time for a change.