My machine broke twice and the customer support still has not responded. I have to text and call my sales representative that is also slow to respond. AVOID at all costs.
Easy to install. Works great! No issues. No clogging. Recommend the upgrade!
Definitely a learning curve. My old machine was a semi automatic espresso machine. Starting to get a handle on making espresso and it seems to be getting better every day I might be able to upgrade this to a five star review. I love the looks and build of this machine.