Note about water hardness
Using hard water will ruin your espresso machine. Soft water no higher than 50ppm is required to keep your espresso machine running for the long term. Using hard water will void the warranty.
This is a great product from a great company. I highly recommend it.
This grinder is well priced for the features and functions that it provides. It can easily be modified to make it a stepless grinder if that is desired. All in all very happy with my purchase.
I bought this about a month ago as my first espresso grinder, paired with the Breville Bambino as my first "real" espresso machine (previously had a cheaper machine and used pre-ground with a pressurized basket).
After having used it for a month, I can say I'm happy with it and will not be getting a different grinder for a while. It's at a great price for my budget and I am pulling some great espresso shots! The bellows are nice to make sure all the grinds come out, and a brush was included that helps with cleaning. The sound isn't very loud either and the construction is all metal and very sturdy.
This grinder is exactly what I wanted, but I do have one complaint. The adjustment dial has notches that click on place, but the adjustment steps are larger than the dashed lines between the numbers. One step is about equal to 2.5 dashed lines (about half the distance to the next whole number), but it's just a tad bit more. As a result, I can step up from about a 2.7 setting to a 3.2 and then to a 3.8, but can't go anywhere between. It's definitely a flaw worth mentioning, but I am still able to dial in to a good grind size and get pretty consistent results.
This grinder works so well for espresso and has multiple settings for espresso. It grinds so fast and cleans easily
I was looking for a grinder with enough range to cover my espresso needs and really enjoy the simplicity of this machine. The bellow works well too.
However I don't know what the red button does on the side of the base. Lol.
My order shipped quickly and was better in price than others.
It's been a while since I've ordered from an online retailer other than Amazon, and have no regrets with the experience. I actually feel better about my purchase knowing that I am supporting smaller businesses.
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Testimonials
★★★★★Beverly BGreat Service! It has been a few months since I purchased my machine, but I absolutely love it. Initially I had some issues with damage from shipping, but Joe took care of it immediately so there were no problems. He also stayed on the phone with me for a long time the day I received my machine so I could get everything working properly. I highly recommend!
★★★★★Michael PrzeslawskiEspresso Outlet was friendly and had a very good price. I did not expect delivery before Christmas, however the Alexia arrived on Christmas eve.This is a high quality machine. I emailed a couple of questions to the owners, and my questions were answered within a few hours.They seem like nice people, with good service and high quality espresso machines.
★★★★★Maggie SayerJoe’s patience and knowledge made the decision making process for my first espresso maker so much easier. He’s quick to respond and super helpful. Pricing is competitive and shipping is quick. I won’t buy from anywhere else. Up next, the grinder!
★★★★★Jonathan BWe bought a Mini Vivaldi from them a little over a year ago and its still running professionally like a champ in our little cafe. They had the lowest price and it arrived quickly in perfect condition. And shipping was FREE!
★★★★★Craftsman CEspresso Outlet and Joe are absolutely fantastic. The service and value they provide will exceed your expectations. I am glad to have come across this family operated business that is honest and completely dependable.
★★★★★Mombo KombuchaThey were patient and helpful on the phone and order delivered promptly. I love the grinder and it was a good price. Would definitely do business again.
★★★★★Catelin MagelExcellent service, efficient and very helpful in choosing the right machine, as well as the right grinder for my needs. Joe was there every step of the way, and I know I can contact them with any questions after the purchase as well! Excellence at it's best!
★★★★★Keith CJoe was super patient and helpful when I finally decided to make a purchase. He took the time to work within my budget and recommend a machine that I'm thrilled with.
★★★★★Alan DGreat customer service! Joe worked with me from purchasing a grinder to ultimately returning and changing to a different grinder. It’s a tough decision buying without seeing or using and the fact that a business is willing to work with their customers goes a long way with me. I would definitely recommend Joe and EspressoOutlet.