I was going back and forth with several other machines that have all the same functions. The main difference was the price and after many, many hours of research, I pulled the plug on this machine. Most people think cheaper, means less, but this has not been the case. My friend has an ECM Synch II and this thing can go toe to toe with that machine, for half the price. I’ve had it now for about 5 weeks and it’s worked like a charm. I have a smart plug to turn on and off everyday, if I wake up before start time, I press on from the app and by the time I’m up and moving it’s ready to use. The steamer is great, the build quality is great and I love everything about. I picked the black one to match my esthetics and accessories and I’m so glad I did. If you are in the fence, feel confident in pulling the trigger, especially with Espresso Outlet customer support.
