Let customers speak for us
Quick and Amazing customer service - Love this espresso grinder
Responsive customer support. Very helpful and today is a holiday! I’ve bought two of their Turin grinders, and am pleased with the products and the customer service now more than a year later.
These guys have been great. Bought my DF64v from them and they have been quick to respond with any questions I have had. I highly recommend.
I inquired about a replacement wood lid that cracked because I dropped it multiple times on my Turin SK40 single dose grinder and Espresso Outlet sent me a new one free of charge. They didn’t even charge me shipping. Now that’s customer service!!! Thanks so much!!! I will buy again from you when I’m in need of your products.
Great product and fast shipping.
Bought an Opened Box DF54 and it is like new!
Highly recommended 👍
As a beginner, I was wanting a grinder that will stop my itch from constant upgrades until I purchase my end game set up. What I need right now is something to practice with and this was perfect. Dialing my espresso with DF54 has been a delight. I feel like I’m getting the most out of my bean's flavors. It’s sturdy, easy to clean, straightforward. There was some frustration with queueing up for the preorder but it was worth it. I’m glad i’m not telling myself, “I wish I got that other grinder.”. I will be using this for a long time until I get my La Marzocco. For the meantime, I’m happy to pair it with my Breville Bambino Plus.
Great grinder really happy wit it.
Thank you, Joe, for the quality service and helping me troubleshoot my coffee grinder issue. EO's responses were prompt and informative.
I purchased a Turin DF64 Gen 2 grinder from Seoul, South Korea, and my experience with Espresso LLC was outstanding.
Within couple of hour of placing my order, I was contacted by Mr. Steve White from Espresso LLC, who informed me that the express delivery option I had chosen was temporarily unavailable and assured me that the extra fee would be refunded. He also provided clear guidance on delivery and import duties which I was responsible for handling.
The entire process was handled exceptionally well. The grinder arrived almost as quickly as with express shipping, and my refund was processed within a week. Throughout every stage, Mr. White’s communication and follow-up were thorough and professional.
This was the most seamless and hassle-free international purchase I have ever experienced. I highly recommend Espresso LLC to anyone considering their products.
DF54 Grinder shipped and received a little earlier than expected. It is so solid. Hope I never drop it on a toe. Definitely a step up in my espresso game. Setting of 28 just right for my dark roast beans and Saeco Aroma (anything below 24 choked the machine)
Elegant looking kettle that maintains temperature well. A little slow to get to brew temp compared to my old electric non-pour over kettle, but overall is good performer.
Fast shipping and great grinder!
