Note about water hardness
Using hard water will ruin your espresso machine. Soft water no higher than 50ppm is required to keep your espresso machine running for the long term. Using hard water will void the warranty.
Infinitely adjustable. Consistent grinds. Minimal retention so no need to purge when changing grind sizes. It is tedious to go from coarse to fine grind sizes because of the stepless mechanism, so don't get this if you will be making large changes in grind size. But if you are looking for a sub $200 quality grinder for dialing in espresso, this is the one for you. Kudos to the staff at Espresso Outlet for steering me in the right direction! Prompt service!
In perfect condition, looks like it was never used at all. Easy to use, and makes no mess unlike my last grinder.
the grinder was easy to setup and shipping was fast.
This grinder has shown me the difference between truly fine and truly coarse grounds vs those done with a blade that just spins them around. It’s easy to use and looks nice on my counter top. With the combination of being more intentional about the beans I buy and brewing them differently, I’d say this has contributed to assisting with better taste as well. So far, I’d say it was worth the purchase.
Solidly built machine, but it was confusing to figure out how to adjust the grind size. When I received the grinder, settings 1–19 all produced a fairly fine grind, and I had to go past 19 for another full turn to get a slightly coarser grind suitable for pour-over. It's a pain to change the grind size if you're switching between espresso and pour-over. If that's a deal breaker, it might be better to consider a different grinder.
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Testimonials
★★★★★Beverly BGreat Service! It has been a few months since I purchased my machine, but I absolutely love it. Initially I had some issues with damage from shipping, but Joe took care of it immediately so there were no problems. He also stayed on the phone with me for a long time the day I received my machine so I could get everything working properly. I highly recommend!
★★★★★Michael PrzeslawskiEspresso Outlet was friendly and had a very good price. I did not expect delivery before Christmas, however the Alexia arrived on Christmas eve.This is a high quality machine. I emailed a couple of questions to the owners, and my questions were answered within a few hours.They seem like nice people, with good service and high quality espresso machines.
★★★★★Maggie SayerJoe’s patience and knowledge made the decision making process for my first espresso maker so much easier. He’s quick to respond and super helpful. Pricing is competitive and shipping is quick. I won’t buy from anywhere else. Up next, the grinder!
★★★★★Jonathan BWe bought a Mini Vivaldi from them a little over a year ago and its still running professionally like a champ in our little cafe. They had the lowest price and it arrived quickly in perfect condition. And shipping was FREE!
★★★★★Craftsman CEspresso Outlet and Joe are absolutely fantastic. The service and value they provide will exceed your expectations. I am glad to have come across this family operated business that is honest and completely dependable.
★★★★★Mombo KombuchaThey were patient and helpful on the phone and order delivered promptly. I love the grinder and it was a good price. Would definitely do business again.
★★★★★Catelin MagelExcellent service, efficient and very helpful in choosing the right machine, as well as the right grinder for my needs. Joe was there every step of the way, and I know I can contact them with any questions after the purchase as well! Excellence at it's best!
★★★★★Keith CJoe was super patient and helpful when I finally decided to make a purchase. He took the time to work within my budget and recommend a machine that I'm thrilled with.
★★★★★Alan DGreat customer service! Joe worked with me from purchasing a grinder to ultimately returning and changing to a different grinder. It’s a tough decision buying without seeing or using and the fact that a business is willing to work with their customers goes a long way with me. I would definitely recommend Joe and EspressoOutlet.