S
Just received this grinder and using it is terrible. The grinds get stuck in the chute and everywhere. My husband already took it apart to clean it and it clogged up again. Will be returning it as it is completely unusable.
T
I’ve had it about a year. The amount of grounds that get everywhere from static is high. It also gets clogged relatively often and you need to take it apart and clean it. I’m probably not taking advantage of the small grind size it can achieve but I wish I had gotten something that didn’t require so much maintenance.
Hi Tom,
Did you order from us? We can't seem to find your order or any correspondence. It sounds like you may need a new declumper. If you did order from us, reach out and we'll send you a new one and work to get your grinder running great again. A can of compressed air will save you a lot of frustration as the chute has an area at the top the brush can't reach. Give it a blast inside the chute every so often and it will keep it running smooth.
Thanks
J
I had delayed buying a high-quality grinder as I was unsure if it really made a difference. The difference in the cup of coffee is markedly better. The grinder itself is very well built, sturdy and does have quite a bit of weight. Very pleased with the purchase and Expresso Outlet. A nice sidekick to the Kaleido Roaster.
H
Website was clear that delays would happen and was accurate about timing. The grinder came well packaged and was in good working order. It has been working well with a couple of dark roasts and I will try lighter as the grinder in my espresso machine could not get a cup I liked with lighter roasts. Satisfied so far.
M
Grinder is AWSOME! The almost 3 month wait to get it, was not.
