Note about water hardness
Using hard water will ruin your espresso machine. Soft water no higher than 50ppm is required to keep your espresso machine running for the long term. Using hard water will void the warranty.
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Using hard water will ruin your espresso machine. Soft water no higher than 50ppm is required to keep your espresso machine running for the long term. Using hard water will void the warranty.
★★★★★Beverly BGreat Service! It has been a few months since I purchased my machine, but I absolutely love it. Initially I had some issues with damage from shipping, but Joe took care of it immediately so there were no problems. He also stayed on the phone with me for a long time the day I received my machine so I could get everything working properly. I highly recommend!
★★★★★Michael PrzeslawskiEspresso Outlet was friendly and had a very good price. I did not expect delivery before Christmas, however the Alexia arrived on Christmas eve.This is a high quality machine. I emailed a couple of questions to the owners, and my questions were answered within a few hours.They seem like nice people, with good service and high quality espresso machines.
★★★★★Maggie SayerJoe’s patience and knowledge made the decision making process for my first espresso maker so much easier. He’s quick to respond and super helpful. Pricing is competitive and shipping is quick. I won’t buy from anywhere else. Up next, the grinder!
★★★★★Jonathan BWe bought a Mini Vivaldi from them a little over a year ago and its still running professionally like a champ in our little cafe. They had the lowest price and it arrived quickly in perfect condition. And shipping was FREE!
★★★★★Craftsman CEspresso Outlet and Joe are absolutely fantastic. The service and value they provide will exceed your expectations. I am glad to have come across this family operated business that is honest and completely dependable.
★★★★★Mombo KombuchaThey were patient and helpful on the phone and order delivered promptly. I love the grinder and it was a good price. Would definitely do business again.
★★★★★Catelin MagelExcellent service, efficient and very helpful in choosing the right machine, as well as the right grinder for my needs. Joe was there every step of the way, and I know I can contact them with any questions after the purchase as well! Excellence at it's best!
★★★★★Keith CJoe was super patient and helpful when I finally decided to make a purchase. He took the time to work within my budget and recommend a machine that I'm thrilled with.
★★★★★Alan DGreat customer service! Joe worked with me from purchasing a grinder to ultimately returning and changing to a different grinder. It’s a tough decision buying without seeing or using and the fact that a business is willing to work with their customers goes a long way with me. I would definitely recommend Joe and EspressoOutlet.
This is an awesome grinder & not nearly as loud as I expected. I’m very happy.
This scale paired perfectly with my Wendougee Data S. It paired up via Bluetooth so easily and now flawlessly stops my shots at my determined weight. The scale is built a premium materials and just feels so nice. It also looks amazing on your machines drip tray. I love that you can see through the top and how responsive the scale is. It’s a fun scale to use and should definitely hold up over time. Espresso Outlet also never disappoints with their shipping speed and support!
Purchased a new unit with the DLC Burrs. I’ve changed out the cup holder with a shaker holder off Etsy and it’s working out great. Nice and quiet, sleek looking machine. Shipping was fast, have not had any issues thus far. Would recommend for anyone in the price range. The upgrades and changes have really tightened this machine up to have a huge bang for the buck. Not sure you can find anything that will match it at the price.
The roaster comes in very sturdy packaging and the installation of the heating element was easy. The purchase was very straightforward and it arrived on time. So overall, great experience. I hope to be able to buy a larger roaster in the future.
I am impressed with this machine. I’ve had several prosumer machines and this thing is by far the best I’ve had! The possibilities are endless. The build quality is great and the support from Espresso Outlet is second to none. I wouldn’t hesitate to recommend this to anyone looking for a high end home espresso machine!
I’ll start by saying my previous machine is a well-used Breville Barista Express [BBE]. A few months ago I ordered a dual boiler that has a very long backorder. While I wait for it to dispatch, I decided to purchase the Gallatin to start learning how things work with E61 machines. Since this is a heat exchanger, the workflow was very similar to what I had with the BBE. The biggest difference is the amazing steam power provided by the Gallatin. Preparing milk with the Gallatin is now a much faster process. Sure, compared to the BBE, there’s some additional warm-up time needed before it’s ready to use, but that’s to be expected with any E61 machine. The need to perform a cooling- flush before puling a shot isn’t a big deal either as that was also part of my BBE workflow.
Now, on to the machine itself. Bottom line up front, I’m very pleased and feel I got an exceptional value. I’m using the machine’s reservoir and appreciate that I don’t need to remove the entire cup warmer tray in order to access the reservoir. I don’t see any kind of indication that it monitors the reservoir’s water level so you’ll need to be mindful of how much water you use. As noted in the video, the machine’s Over Pressure Valve [OPV] arrived set at “11 bar” and I wanted to start with the “traditional” 9 bar pressure. Following Espresso Outlet’s video instructions to adjust the OPV was very easy. However, I ran into a build-quality issue as one of the 4 screws that secure the top was ceased and the screw-head snapped while attempting to remove it. I’ve since tried to use an Easy-Out to remove the rest of the screw but it’s forevermore a permanent fixture in the chassis. It’s worth noting that there was no visible damage to the shipping container or the exterior of the machine when it arrived.
The owners manual for the machine is pretty basic but it does cover all of the functions of the Proportional Integral Directive, or PID. The PID is pretty much the star of the show as it allows precise control of the boiler temperature and allows you to set an automated pre-infusion time and control the “eco mode” timer. The folks at Espresso Outlet were able to clear up any confusion left by the poor grammar and sentence structure in the owners manual. Last minor gripe, it would be nice if there was a storage spot in the drip tray for a blind basket. I opted to purchase a metal blind basket in lieu of using the silicone plug that is provided with the machine.
Overall, for the current price of this machine, I feel it’s a great value. The joystick controlled steam and hot water is such a blast to use (no pun intended) coming from the BBE. The PID lets you set and monitor the temperature of the brew boiler and acts like a shot timer. There’s plenty of space under the portafilter for a scale and “shot glass”. I’ve set the boiler temperature at 124*C and have enough brew/steam power to prepare two mild based drinks back-to-back.
Yes, I would recommend this machine to someone early in their espresso journey.
Bought as a spare to my Atom W65. Excellent grinder.
My main grinder is off for repairs. I needed an inexpensive spare because I couldn’t handle the wait. Love it so far. Excellent for espresso.
Great machine. Came with a broken handle form shipping. Espresso outlet had a new handle out to be in two days. Machine is everything I hoped it would be
I had originally left one star review because I was having difficulty getting a hold of Customer support. There seem to be an issue with their email. Once I left the review, customer service reached out immediately and made it right.
The kettle appears to be a good quality. It was just too small for what we needed.