Quick and Amazing customer service - Love this espresso grinder
Responsive customer support. Very helpful and today is a holiday! I’ve bought two of their Turin grinders, and am pleased with the products and the customer service now more than a year later.
These guys have been great. Bought my DF64v from them and they have been quick to respond with any questions I have had. I highly recommend.
I inquired about a replacement wood lid that cracked because I dropped it multiple times on my Turin SK40 single dose grinder and Espresso Outlet sent me a new one free of charge. They didn’t even charge me shipping. Now that’s customer service!!! Thanks so much!!! I will buy again from you when I’m in need of your products.
Great product and fast shipping.
Bought an Opened Box DF54 and it is like new!
Highly recommended 👍
As a beginner, I was wanting a grinder that will stop my itch from constant upgrades until I purchase my end game set up. What I need right now is something to practice with and this was perfect. Dialing my espresso with DF54 has been a delight. I feel like I’m getting the most out of my bean's flavors. It’s sturdy, easy to clean, straightforward. There was some frustration with queueing up for the preorder but it was worth it. I’m glad i’m not telling myself, “I wish I got that other grinder.”. I will be using this for a long time until I get my La Marzocco. For the meantime, I’m happy to pair it with my Breville Bambino Plus.
Great grinder really happy wit it.
Thank you, Joe, for the quality service and helping me troubleshoot my coffee grinder issue. EO's responses were prompt and informative.
I purchased a Turin DF64 Gen 2 grinder from Seoul, South Korea, and my experience with Espresso LLC was outstanding.
Within couple of hour of placing my order, I was contacted by Mr. Steve White from Espresso LLC, who informed me that the express delivery option I had chosen was temporarily unavailable and assured me that the extra fee would be refunded. He also provided clear guidance on delivery and import duties which I was responsible for handling.
The entire process was handled exceptionally well. The grinder arrived almost as quickly as with express shipping, and my refund was processed within a week. Throughout every stage, Mr. White’s communication and follow-up were thorough and professional.
This was the most seamless and hassle-free international purchase I have ever experienced. I highly recommend Espresso LLC to anyone considering their products.
DF54 Grinder shipped and received a little earlier than expected. It is so solid. Hope I never drop it on a toe. Definitely a step up in my espresso game. Setting of 28 just right for my dark roast beans and Saeco Aroma (anything below 24 choked the machine)
Elegant looking kettle that maintains temperature well. A little slow to get to brew temp compared to my old electric non-pour over kettle, but overall is good performer.
Fast shipping and great grinder!
Easy to use, makes a great espresso on the go!
Great featured machine, which allows the coffee nerd within me experiment to find the perfect shot. I was suprised to find that it also can approximate a poured over brew with the proper curve profile. The app for the machine is also well done. The community contacts found there allow me to draw on others expertise.
I wanted to take the time to use the roaster at least a dozen times before giving my review.
I enjoy using the Dual System and find myself using the Kaleido tablet more than Artisan. Both are good platforms and I like having the option to choose.
I have produced delicious coffee that my customers and family enjoy!
Setting up the roaster was easy! I did three season roasts before doing any production.
Cleaning the roaster after 4-6 roast is quick and easy.
There are a lot of roasters on the market and I took my time looking over several brands. I kept coming back to the M10.
It took me a few roasts to understand how the roaster responds to the changes I made during roasts. Easy to use!
By the way customer service is great!
Great grinder. Easy to dial in. I’ve had it a few weeks now so maybe 30 or 40 uses and zero issues. Love it.
Machine works great! Love it!
Love the build quality of this product. Feels so heavy duty. The only thing is the wood top to rubber part seems to me like it could wear out, maybe if it was a magnet it would feel more heavy duty.
Quick and Amazing customer service - Love this espresso grinder
As a beginner, I was wanting a grinder that will stop my itch from constant upgrades until I purchase my end game set up. What I need right now is something to practice with and this was perfect. Dialing my espresso with DF54 has been a delight. I feel like I’m getting the most out of my bean's flavors. It’s sturdy, easy to clean, straightforward. There was some frustration with queueing up for the preorder but it was worth it. I’m glad i’m not telling myself, “I wish I got that other grinder.”. I will be using this for a long time until I get my La Marzocco. For the meantime, I’m happy to pair it with my Breville Bambino Plus.
Great grinder really happy wit it.